Contact

Email us at [email protected]. We read every message and usually reply within a few working days.

Reporting a problem with a test

To help us reproduce it, include:

• the test you were using, for example the keyboard ghosting test
• your keyboard brand and model, and whether it is wired, wireless or built into a laptop
• your operating system and browser, with version numbers if you have them
• what you expected to see and what happened instead

Suggestions and corrections

If there is a keyboard check you wish existed, or something on the site is inaccurate or unclear, tell us. Corrections to the written guides are especially welcome, and so are layouts we do not cover yet.

What we cannot help with

We cannot diagnose a specific keyboard remotely or handle returns and warranty claims; those go to the retailer or manufacturer. The keyboard test and the guide on keyboard keys not working are the best starting points for working out what is wrong.